Refund policy
Shipping (India Only)
Orders are typically delivered within 5-8 business days after dispatch.
Order Tracking
Once your order has shipped, you will receive an email notification from us with a tracking number.
Please allow up to 48 hours for tracking information to become available.
Delayed or Missing Orders
If you haven’t received your order within 10 days
from the date of your shipping confirmation email, please contact us at:
hello@bravemancoffee.com
Include your name and order number, and we’ll look into it promptly.
Refunds, Returns & Exchanges
Damaged Orders
If your order arrives damaged, please contact us within 48 hours of delivery at:
hello@bravemancoffee.com
Include:
- Your order number
- Photos of the damaged item and packaging
We handle these on a case-by-case basis and will ensure a fair resolution.
Non-Returnable
Due to the perishable nature of coffee, we do not accept returns or exchanges.
Exceptions may be made in case of damage.